Background Denoising Enabled But Agent still capt...
# support
l
Is there any way to stop the AI picking up background sounds like the TV Etc
v
@Luunar Yes, you can enable the
inputPreprocessingEnabled
option, which helps in reducing the pickup of background noises such as the TV. This feature processes the input to focus more on the voice commands and less on other sounds. Would you like me to enable this option for you?
You can continue this conversation by mentioning me in the message.
l
@Vapi yes
v
@Luunar Please ask support for more info on this.
l
Is there someone who is not a bot that can help
s
@Luunar Sorry for the late response. You can enable the Background Denoising option which isolates the user voice and filters out the background noise. Using this option you won't get this issue again. https://cdn.discordapp.com/attachments/1317520514448752650/1325578641253470249/Screenshot_2025-01-06_at_03.05.11.png?ex=677c4cd0&is=677afb50&hm=ad039e595d6f22ccd907381ba11f9d4d6bf99e7d28ed8cb0abaea5fa2a77b727&
Do let me know how it goes.
Because of no response closing this ticket.
5 Views