h
Hello @Vapi . what i need to remove from tool to stop saying hold on a sec ? im in api.vapi.com and im editing tool
v
@hackett Hello! To stop the tool from saying "hold on a sec," you'll likely need to adjust the
responseDelaySeconds
parameter. This parameter controls the delay before the tool responds. If you set
responseDelaySeconds
to
0
, it should respond immediately without any intentional delay. Please make sure to save your changes and test the tool to ensure it behaves as expected. If you need further assistance or have any more questions, feel free to ask!
h
it is same for just a sec , hold on a sac , wait for a moment ? after ending tool call ?
@Vapi
v
@hackett Please ask support for more info on this.
h
can you tag support ? @Vapi
v
@hackett I'm here to help you directly with any questions or issues you might have. If you need more detailed assistance that I can't provide, please reach out to the VAPI support team through your preferred support channel, such as email or a support ticket system. If you tell me more about your issue, I'll do my best to assist you!
h
can i remove "hold on a sec", "just a sec", "wait a moment" from tool ?
@Vapi
v
@hackett To remove phrases like "hold on a sec," "just a sec," or "wait a moment" from the tool's responses, you would typically need to modify the tool's configuration or script. This might involve adjusting settings that control response behavior or editing the actual dialogue templates the tool uses. If you have access to the tool's settings or script, look for any parameters or sections that define these messages and remove or edit them as needed. If you're not sure how to do this or if the tool doesn't provide a straightforward way to make these changes, please reach out to the support team for more detailed guidance on how to customize the tool's responses. If you need further assistance with this process, let me know, and I'll be happy to help!
h
i have done this before. here your support helped me but cant find old messages . can you help ?
@Vapi
v
@hackett Certainly! If you've previously received support to remove phrases like "hold on a sec," "just a sec," or "wait a moment" from the tool's responses, and you need to do it again but can't find the old messages, I can guide you through the process. Typically, these phrases are part of the tool's response templates or settings. To remove them, you would need to: 1. Access the tool's configuration or script files. 2. Locate the sections where these response phrases are defined. 3. Edit the script or settings to remove or comment out the lines containing these phrases. 4. Save the changes and restart the tool if necessary to apply the changes. If you're not sure where to find these settings or how to make the changes, please provide me with more details about the tool you're using, and I'll do my best to assist you further. If this is something that requires support intervention, I can guide you on how to reach out to them for more detailed assistance.
h
can you help me to find my old questions , it was about 2 months ago ? @Vapi
v
@hackett Please ask support for more info on this.
h
@User please help
what i need to edit in swager . to stop telling words like "just a sec ". cant find my old messages here, dont know why . @Shubham Bajaj Helped me as i remember
a
@hackett get the details of the tool and review the messages...
Copy code
{
  "type": "function",
  "messages": [
    {
      "type": "request-start",
      "content": "Checking the weather forecast. Please wait..."
    },
    {
      "type": "request-complete",
      "content": "The weather in location is"
    },
    {
      "type": "request-failed",
      "content": "I couldn't get the weather information right now."
    },
    {
      "type": "request-response-delayed",
      "content": "It appears there is some delay in communication with the weather API.",
      "timingMilliseconds": 2000
    }
  ],
  "function": {
    "name": "get_weather",
    "parameters": {
      "type": "object",
      "properties": {
        "location": {
          "type": "string"
        }
      }
    },
    "description": "Retrieves the current weather for a specified location."
  },
  "async": false,
  "server": {
    "url": "https://your-weather-api.com/weather"
  }
}
you can see here what it will say when tool is called check what it's saying here.
Copy code
{
            "type": "request-start",
            "content": "Checking the weather forecast. Please wait..."
        },
hope this helps
s
@hackett checking if this is resolved for you??
@AiTitus :) thanks for helping hackett.