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hi @Vapi need some help, im based in the United Arab Emirates and we dont have local number support on twilio or vonage, theres a 3rd party provider called callgear that my sim is on i need some help with connecting it to vapi
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@Noel Roby Hello! I'm glad to assist you with connecting your number from CallGear to VAPI. Since VAPI allows you to import numbers from external telephony providers, we can certainly look into this for you. However, the process might be a bit different with third-party providers that are not directly supported like Twilio or Vonage. To proceed, I'll need some additional information: 1. Do you have the necessary details from CallGear such as the SIP Trunk or any API credentials that might be required for the integration? 2. Have you already created an account with VAPI where you intend to import your number? Once I have this information, I can guide you through the next steps or provide you with the appropriate support contact if the integration requires specific attention.
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yes i have both above details
hi???
hi
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hey @Noel Roby you have to use SIP for using local telephony, try checking with your telephony if they support SIP.
Also you can share with them following document on the process for setting up SIP with Vapi. https://drive.google.com/file/d/1colSHClx0PE-c_5yfP1PM7ssBCx8FfmG/view?usp=sharing