@Vapi why my webhook run during calls, and the bot keeps on saying that error with zapier webhook when i try to ask what is the best time to book an appointment?

@sjst_0414 I'm sorry to hear you're experiencing issues with your webhook during calls. It sounds like there might be a problem with the integration between the Voice API and your Zapier webhook. When you ask about booking an appointment, the bot should trigger the correct workflow without any errors. To help you better, I would need to check the specific error message you're receiving. Could you please provide me with the error details or any additional information about the issue? This will allow me to give you more accurate guidance on how to resolve the problem.

that webhoook should run after the call

@sjst_0414 Understood! If the webhook should be triggered after the call, we need to ensure that it's properly configured to do so. The webhook URL should be set up in the Voice API platform to be called once the voice interaction is completed. If you have already set up the webhook and it's not being triggered, there might be an issue with the configuration or the way the Voice API is handling the call completion event. To assist you further, I would need to know how you've currently configured the webhook with the Voice API. Could you provide me with details on how you've set it up?

i configured it on tools and added it o the fuction field in the dashboard

@sjst_0414 Great! It sounds like you've taken the correct steps to configure the webhook in the Voice API dashboard. If it's not triggering as expected, we may need to review the configuration to ensure everything is set up correctly. Here are a few steps you can take to troubleshoot the issue: 1. **Check the Webhook URL**: Ensure that the webhook URL you provided is correct and that the server at that URL is capable of receiving POST requests. 2. **Review API Logs**: Check the logs in your Voice API dashboard to see if there are any errors or messages related to the webhook call. 3. **Test the Webhook Manually**: Try sending a test POST request to your webhook URL using a tool like Postman or cURL to make sure the endpoint is working correctly. 4. **Check for Conditions**: If your webhook is set to trigger under specific conditions, verify that those conditions are being met during the call. 5. **Review Documentation**: Double-check the Voice API documentation to ensure that all required parameters and settings for the webhook are correctly implemented. If after these steps the issue persists, it might be necessary to look into the configuration on the dashboard more closely. If you'd like, I can guide you through the process of reviewing your webhook settings on the dashboard. Would you like to proceed with that?

no changes at all

@sjst_0414 I understand that there have been no changes and the webhook is still not triggering after the call as expected. In this case, it might be best to escalate this issue to our technical support team who can take a closer look at your specific setup and logs to diagnose the problem. Would you like me to go ahead and escalate this issue to our support team for further investigation?

Hey @sjst_0414 To help track down this issue, could you share: - The Recent call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!