Request for Cartesia Sonic-Preview
# support
t
Hi team, We need access to the Cartesia Sonic-Preview model. It handles spelling, phone numbers, and card numbers much better, which is critical for us. Can you enable it (allow it as an option in Voice configuration)? Thanks!
v
@Taras Hello! I'm glad to hear that you're interested in the Cartesia Sonic-Preview model. To assist you better, could you please provide me with more details about your current setup or account? This will help me understand if you have the necessary prerequisites to access the model or if there are any specific steps we need to take to enable it for you. In the meantime, if this model is available through our services, you would typically need to have the appropriate permissions or subscription level. If you're unsure about this, I can guide you through the process once I have more information about your account. If the model is not directly available through our platform, I can provide you with information on how to reach out to the Cartesia team or the relevant point of contact for access. Looking forward to your response to proceed further!
You can continue this conversation by mentioning me in the message.
t
@Vapi it's not helpful
v
@Taras I apologize if my previous response wasn't helpful. To enable the Cartesia Sonic-Preview model for your Voice configuration, I would need to check with our technical team to see if it's possible to integrate this model into our API. Could you please provide me with your account details or any specific identifiers that will help me to check the availability and the process for enabling the Cartesia Sonic-Preview model for you? Once I have the necessary information, I'll do my best to assist you with your request. If this is something beyond my capabilities, I would recommend reaching out to our support team for further assistance.
t
@User
b
Hi @Taras thanks for bringing this to our attention. This sounds viable but i will double check whether this will be possible with the team
t
Thanks @bryant , it should be straightforward, right? The value 'sonic-preview' is simply not included in the list of allowed values for Cartesia voice
b
Hi @Taras it should be available through the dashboard now
t
Hi @bryant , thank you! Can I also create a squad/assistant with Cartesia sonic-preview via API?
b
Yes