@Vapi can we only add pdf's to the knowledge base?

@Yves No, you are not limited to just PDFs when creating a Knowledge Base. You can add various types of documents, including Word documents, text files, and other formats that contain the information you want to include in your Knowledge Base. This allows for a more comprehensive and versatile collection of knowledge to support your Voice API applications. If you need guidance on how to add different types of documents, please feel free to ask!

@Vapi can I also upload csv files to the knowledge base?

@Yves Yes, you can upload CSV files to your Knowledge Base if they contain relevant information that you would like to include. CSV files are often used for structured data, and if your Knowledge Base system supports them, they can be a valuable source for populating your Knowledge Base with organized content. If you need instructions on how to upload CSV files specifically, please let me know, and I'll be happy to assist you further!

@Vapi how do i do that?

@Yves To upload a CSV file to your Knowledge Base, you would typically follow these steps: 1. **Access the Knowledge Base Platform**: Log in to the platform or system where your Knowledge Base is hosted. 2. **Locate the Import Section**: Look for an option to import or upload files. This could be labeled as "Import," "Upload," or something similar. 3. **Select File Type**: If the system asks for the type of file you're uploading, select CSV. 4. **Choose File**: Click on the option to choose a file, and navigate to the location on your computer where the CSV file is saved. 5. **Upload File**: Select the CSV file you wish to upload and confirm the upload. The system may prompt you to map the columns in the CSV to fields in the Knowledge Base. 6. **Review and Confirm**: Review the data to ensure it's correctly mapped and formatted, then confirm the import. 7. **Complete the Process**: Follow any additional instructions provided by the system to complete the process. If you're unsure about any of these steps or if the system you're using has a different process, please provide more details or ask for specific support from the platform's help resources. If there's anything else I can assist you with, let me know!