I've been using this model for all of my agents: vvRU52fIIRzylmIUcoKl However, when I went to build a new assistant, the model apparently does not exist. It's still being used on all of my other agents, but I can't even find it anymore in the Voice Library. When I click "add voice" I put in the i.d. and it pulls up the voice model, but then won't let me add it to my library because it says it already exists.

@Brennen I'm sorry to hear that you're experiencing issues with the voice model. It seems like there might be a glitch or an inconsistency in the system if the model is still operational for your existing agents but is not available for new ones. To resolve this, I would recommend reaching out to our support team with the details of the issue. They will be able to look into the matter more deeply and assist you in either recovering the model or finding an alternative solution for your new assistant. Would you like me to guide you on how to contact support or is there anything else I can assist you with right now?

Any updates on this?

@BrennenSome voices have been removed or made private by their owners, which is why you cannot find them in the 11Labs library. This is controlled directly by 11Labs and is not something we can control.