Endpointing Timeout?
# support
v
@matadorai I'm here to help! Could you please provide me with more details about the error you're encountering? Knowing the specific error message or the context in which it occurs would be very helpful in diagnosing the issue and guiding you towards a resolution.
You can continue this conversation by mentioning me in the message.
m
I am getting this log [LOG] Endpointing timeout 1500ms (rule:
heuristic
)
It causing the voice agent not to respond or hallucinate
still nothing...
s
@matadorai Sorry for the late response. Are you still experiencing this problem? If so, could you share: - The recent call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
Because of no response closing this ticket.
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