Unable to get HTTP POST from Vapi
# support
f
@Vapi I am unable to get HTTP Post in the ServerURL for assistant.
v
@Faris Ahamad I'm here to help! To receive HTTP POST requests at the Server URL for your assistant, you'll need to ensure that the server URL is correctly configured to accept incoming requests. Here's what you can do: 1. Verify that the server URL is correct and that the server is running. 2. Ensure that the server is configured to accept POST requests at the specified endpoint. 3. Check if there are any firewalls or security settings that might be blocking incoming requests. 4. Make sure that the server URL is set in the assistant's settings, either through the Dashboard or via the API when creating or updating the assistant. If you've already checked these steps and are still facing issues, could you provide more details about the problem? Are you receiving any error messages, or is the server not receiving the requests at all?
You can continue this conversation by mentioning me in the message.
f
@Vapi I am not getting any error
v
@Faris Ahamad Great to hear that there are no error messages. It's possible that the issue might be related to the configuration or network settings. Here are a few additional steps you can take to troubleshoot the problem: 1. **Check Server Logs**: Look at the server logs to see if the incoming POST requests are reaching the server but not being processed correctly. 2. **Test with a Tool**: Use a tool like Postman or cURL to manually send a POST request to the server URL to ensure that the server is handling requests as expected. 3. **Review API Documentation**: Double-check the API documentation to ensure that you're sending the POST request in the correct format with the necessary headers and payload. 4. **Check for IP Whitelisting**: If your server has IP whitelisting enabled, make sure that the IP addresses from which the assistant is sending requests are allowed. 5. **Inspect Network Configuration**: Ensure that there are no network issues such as DNS problems, incorrect routing, or ISP-related issues that could be preventing the requests from reaching your server. If you've gone through these steps and the issue persists, it might be helpful to have a more detailed look at your setup. If you're comfortable sharing more specifics about your configuration, I can provide more targeted assistance. Otherwise, please reach out to your server administrator or technical support team for further investigation.
s
@Faris Ahamad Sorry for the late response. Are you still experiencing this problem? If so, could you rephrase your issue description and share more details about it.
Because of no response closing this ticket.
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