Voicemail Problem
# support
j
The AI is repeating itself in the voicemails. How would you solve that
v
@Jason I'm sorry to hear that you're experiencing issues with repeated messages in the voicemails. To address this, we can check the settings for the voicemail detection feature to ensure it's configured correctly. It's possible that the machine detection settings might need adjustment to better differentiate between a human and an answering machine. Could you please provide me with more details about the issue? For instance, is the AI repeating the entire message or just a part of it? And how often does this happen? With more context, I can assist you more effectively.
You can continue this conversation by mentioning me in the message.
j
It's repeating the entire message and happens almost every voicemail. I'm. ot using twilio and instead just relying on the system prompt to determine if its voicemail or not.
v
Got it. Tagging @User for additional help.
j
@Vapi
v
@Jason Please ask support for more info on this.