@Bren I'm here to help! There can be a few reasons why VAPI might not recognize your latest document in the Knowledge Base. Here are some common issues to check: 1. **Document Format**: Ensure that the document is in a format that VAPI supports for ingestion. 2. **Ingestion Process**: Verify that the document was properly uploaded and the ingestion process was initiated correctly. 3. **Lag Time**: Depending on the size of the document and the current load on the system, there might be a processing delay. 4. **Indexing Issues**: Sometimes, there might be a delay in indexing the document, which could prevent it from being recognized immediately. 5. **Content Errors**: Check for any errors in the content that might prevent it from being ingested properly, such as formatting issues or unsupported characters. If you've checked these common issues and everything seems in order, it's possible there might be a temporary system delay or an issue that needs further investigation. If the problem persists, please ask support for more info on this. They can provide a more detailed look into the system's status and help resolve the issue.

it seems the assistant can connect to previously uploaded knowledge docs... but the latest it can't recognize.

@mehdi can you create a #1211483291191083018 ticket and tag me over there with same format.