I want to forward a call of customer to vapi. But along with that, I want to pass some information of the customer. Can I do that?

@Ikya Absolutely! With VAPI, you can forward a call to another number and pass along customer information. You can use the

forwardingPhoneNumbers

attribute to specify the number to which the call should be forwarded. Additionally, you can include the

forwardingPhoneNumber

attribute to pass on the customer's phone number. To include additional customer information, you can attach metadata or use a custom SIP header if your telephony setup supports it. This way, the receiving end of the forwarded call can have access to the customer's details. If you need assistance with setting up the call forwarding with customer information, please provide the specific details or parameters you wish to include, and I can guide you through the process.

I don't want to forward any call from Vapi to third party. From another application I want to forward the call TO VAPI. Can I do that from API and Can i somehow pass customer details to it (like meta data)?