all my twilio phone number are not working, I can'...
# support
l
If I call the telephone numbers assigned to assistants for a long time it automatically hangs up.
v
@Laurent-Mx I understand that can be frustrating. The system is designed to end calls that are inactive for a certain period to ensure resources are used efficiently and to avoid unnecessary charges. If you need to maintain longer calls, it might be helpful to ensure there's regular interaction during the call to keep it active. If you're experiencing hang-ups during active calls, please let us know so we can investigate further.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
l
@User I have telephone numbers that worked and were assigned to assistants. Nothing works anymore. if I call these numbers it automatically hangs up
s
@Laurent-Mx Sorry for the late response. Are you still experiencing this problem? If so, could you send over a recent call ID or phone number ID so I can take a look?
Because of no response closing this ticket.
q
i have a question
s
@Quantum Monk please create a new #1211483291191083018 and ping me over there.