@KMlearning84
I'm sorry to hear that you're experiencing issues with your calls dropping and accessing the dashboard. Let's try to resolve these problems step by step.
For the call dropping issue, it could be related to several factors such as network connectivity, configuration settings, or a problem with the service itself. To assist you better, could you provide me with any error messages you're receiving or more details about when the call drops?
Regarding the dashboard access, it sounds like there might be an issue with the VAPI URL or your account credentials. Please ensure that you are using the correct URL and that your login credentials are accurate. If you're seeing any specific error messages when trying to access the dashboard, please let me know so I can assist you further.
If you need immediate assistance with these issues, you may also contact VAPI support directly for more in-depth troubleshooting.