I have problem adding knowledge base through api when creating new call. When I add knowledgeBaseId, the call is created, but the assistant doesn't reasponse to the call. Please help.

@Aurora I'm here to help! To ensure that the assistant responds to calls using the specified knowledge base, let's go through a few troubleshooting steps: 1. **Check Knowledge Base Integration**: Ensure that the knowledge base is properly integrated and active within the system. 2. **Verify Knowledge Base ID**: Confirm that the

knowledgeBaseId

you're using is correct and corresponds to the knowledge base you intend to use. 3. **API Configuration**: Make sure that the API call to create a new call is configured correctly, with all necessary parameters, including the

knowledgeBaseId

. 4. **Test Knowledge Base**: Test the knowledge base independently to confirm that it's capable of providing responses. 5. **Review API Logs**: Check the API logs for any errors or messages that could indicate what might be going wrong. If you've already checked these and the issue persists, could you provide more details about the API call you're making? Specifically, the parameters you're including (without any sensitive information) and any error messages you're receiving. This will help me assist you better. If you need immediate assistance, you can also reach out to support for more in-depth troubleshooting.

What does there error say in the logs. I am wrapping up KB problems to share something.

No error at all

What did you put as the knowledge base provider?