@Vapi can you give more info about twilio-reported-customer-misdialed as a Call Ended Reason

@Anastasiia Kryhina Certainly! The

twilio-reported-customer-misdialed

as a Call Ended Reason typically indicates that the call was not completed because the customer dialed an incorrect number. This could happen for a variety of reasons, such as the customer entering a wrong digit or sequence of digits, or perhaps dialing a number that is no longer in service or is invalid. In the context of Twilio, which is a cloud communications platform, this event would be reported when the dialed number does not lead to a successful connection. It's important for developers to handle such events to ensure that users are informed about the misdial and can take corrective action, such as redialing the correct number. If you're experiencing issues with misdials or need assistance with handling such events in your voice application, please let me know how I can assist you further!

@Vapi We got this twilio-reported-customer-misdialed for a user who called Inbound to Vapi, other inbound calls were successful

@Anastasiia Kryhina I understand that you've encountered an issue where a user received a

twilio-reported-customer-misdialed

error for an inbound call to VAPI, while other inbound calls were successful. This error suggests that there was an issue with the user dialing in, which could be due to various reasons such as an incorrect number being dialed or a misconfiguration in the dial plan. To assist you further, I would need to check the specific details of the call attempt. Could you please provide the Call SID or any other relevant identifiers for the call that failed? This will help in diagnosing the issue more accurately. If you have already reviewed the call logs and configurations and everything seems correct, it might be beneficial to reach out to Twilio support for a deeper investigation into the misdial report. If there's anything else I can do to help, please let me know!

@Vapi call SID 92b85aae-96e0-40c0-9144-20a5d74232e6

@Anastasiia Kryhina Please ask support for more info on this.

I have found this same issue normally has to do with people hanging up the call immediately.

@Anastasiia Kryhina create a #1211483291191083018 ticket according to post guidelines.