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I am finding in some cases where a call is really short it is making up a summary of the call.  Any ideas why this may happen?  For example for one customer the summary was about American Airlines rescheduling flights but this customer has nothing to do with American Airlines.  It may be pulling summaries from other VAPI assistants, etc. so might be a bug?  <@&1231325148079194222>

<@1120350313208094801>
It sounds like there might be an issue with the system where summaries are being incorrectly assigned to calls. This could be due to a bug in the system where data is getting mixed up or not properly isolated between different calls or customers. To address this, we would need to investigate the backend processes and ensure that each call's data is being handled correctly and securely to prevent any cross-contamination of summaries.

In the meantime, if you have specific examples of this happening, it would be helpful to report these instances to the support team so they can look into the issue more closely. If you have the call IDs or any other relevant information, please provide that as well. This will assist in diagnosing the problem more effectively.

Would you like me to assist you in reporting this issue to the support team?

You can continue this conversation by mentioning me in the message.

Got it. Tagging <@&1231325148079194222> for additional help.

<@865531204849500190> example call id: 1952de5c-73a3-4913-8b23-8396ad0c0aa6

<@865531204849500190> I found this happens if Transcript is null/empty.  I was able to reproduce this on my end so maybe update to handle an issue where the transcript is null on your end so the summarizer does not provide hallucinated content.... please let me know!

<@1120350313208094801> this has to be handled using prompting on your end for now. If the transcript is empty, you can return a default message. I will add your feedback to the feature requests.