@AIMamoth You must request it via support, or via "special numbre request", and take a lot of patience, Spain's numbers on Twilio delays a lot, on Vonage seems to be little more faster, but Twilio asks for more than necessary documentation, at least on my experience... Ask your partner to get ready his ID, a utility bill, and the company registration. if you don't have a company registration in Spain... the process is ... more "tricky" because of laws in spain, you're allowed to, but you will need to "fight" with Twilio and/or vonage.