Importing phone number into vapi dashboard
# support
a
I can only import phone numbers from Twilio and Vonage into Vapi dashboard. However, they don't sell any Spanish numbers. So if I am getting a number from other service provider, say Telnyx, how do I import that into Vapi dashboard? I have the SIP trunking guide shared by @nikhil but that won't help me importing to dashboard right? Am I missing something? @User https://cdn.discordapp.com/attachments/1324828879667597424/1324828881945100342/Screenshot_248.png?ex=6779928b&is=6778410b&hm=51f0265e086e57f2bed73227d85f8659ddc43380b20168a0f731502932f8db32&
v
@AIMamoth Currently, Vapi supports importing phone numbers from Twilio and Vonage directly into the Vapi dashboard. If you have a Spanish phone number from another service provider like Telnyx, the direct import feature may not be available for that provider within the Vapi dashboard. However, there might be alternative methods to integrate numbers from other providers into your Vapi account, such as configuring forwarding rules or using SIP trunking if supported. Since the SIP trunking guide you have doesn't address importing to the dashboard, it's possible that you might need additional support for this specific scenario. For the most accurate and up-to-date information on how to integrate a phone number from a provider other than Twilio or Vonage, I recommend reaching out to Vapi support directly. They can provide you with the necessary steps or workarounds to incorporate your Telnyx number into the Vapi ecosystem. Please ask support for more info on this, and they will be able to guide you through the process or offer alternative solutions.
You can continue this conversation by mentioning me in the message.
m
Twilio and Vonage sells Spanish numbers, but UNDER REQUEST, because of Spain laws (just in case any others have the same "problem"), just contact support and ask for one.
s
@AIMamoth To use Telnyx provided numbers you can following this guide from community, it will unblock you [SIP_Telnyx](https://drive.google.com/file/d/1colSHClx0PE-c_5yfP1PM7ssBCx8FfmG/view?usp=sharing) FYI: The guide shared contains the steps to import number using API. Do let me know if you require further help.
Because of no response closing this ticket.
a
Thanks @Shubham Bajaj
o
Hi , I went through your document, but please, where did you added that created SIP URI in Telnyx?? There is no such field. Thanks https://cdn.discordapp.com/attachments/1324828879667597424/1334640174067617873/obrazok.png?ex=679d4405&is=679bf285&hm=e06ea851d36a3007a525d7720aca42103cd4029d0939b4e0a23f5ffe53f4c14f&
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