Id rather not do a back and forth with someone tha...
# general-english
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Id rather not do a back and forth with someone that doesn't understand the problem im speaking about because like last time it will only be unproductive. but here we go I guess ill break it down for you. 1. voicemail detection works fine on vapi in regards to "Call Ended" reason ,nobody said it was fully broken. One person said that they were having trouble with vapi agents getting stuck in voicemails and not being able to end the call automatically since the call hadnt ended yet and therefor wouldn't show Ended Reason = voicemail. What he wanted to do, was have something that could detect voicemails during the live call, and trigger the ending of the call as a result to not waste time in voicemails and phone trees. 2. call forwarding, this is where I said Vapi doesnt have a super solid solution and you can get the same feature working with a bit of setup and twilio conferencing. and many people over the last weeks have reported issues with. Please get your facts straight before replying to me to nitpick what I am saying. I appreciate your contributions to the community and your technically prowess, but please understand what we are talking about before firing off.