Hello, I am using a tool that sends multiple values to the server. However, I am facing an issue where the argument containing "qualified" is never called or transmitted, despite various attempts to fix the problem. I have tried changing the argument name, the variable type, and even switched the tool, but the issue persists. Here is an example of my prompt: 1. Property Ask if they are the owner. Record the response: Call to GetInfo (working) {{owner}} = true or false Check: If {{owner}} = false, explain that only owners are eligible. Execute GetInfo to set {{qualified}} = false. Politely end the call. I have verified that everything is configured correctly, yet the argument for "qualified" is never transmitted to the server, and this is the part of the process that seems to be failing. Can you assist me in resolving this issue? Thank you for your help!

@Fzad Hello! I'm sorry to hear that you're experiencing issues with transmitting the "qualified" argument to the server. It sounds like you've already taken several steps to troubleshoot the problem. Since the issue persists despite changing the argument name, variable type, and the tool itself, it might be related to the server-side handling of the argument or a specific condition in your code that is not being met. To assist you further, I would need to understand more about the context in which the

GetInfo

call is made and how the "qualified" argument is being set and transmitted. Could you provide more details about the tool or the code snippet where the

GetInfo

function is called and the "qualified" argument is set? This information will help me give you a more accurate solution. In the meantime, here are a few general suggestions: 1. Double-check the server-side code to ensure that it is expecting the "qualified" argument and that there are no typos or mismatches in the argument name. 2. Verify that the condition

{{owner}} = false

is being correctly evaluated. If the condition is not met, the code to set

{{qualified}} = false

may not be executed. 3. Ensure that the

GetInfo

function is designed to handle the "qualified" argument and that there are no issues with the function itself. 4. If possible, add logging or debugging statements before and after the

GetInfo

call to confirm that the function is being called and to inspect the values being passed. If you can provide the additional details or code snippets, I'll do my best to help you resolve this issue.

The servers is correctly configured, but the request doesnt appear on webhook vapi This is the part of my prompt related to my error. The GetInfo Owner works but not the eligibility Property: Ask if they are the owner. Call GetInfo and transfer the response to {{owner}} with possible values of 'true' or 'false'. If the response is 'false', explain that only owners are eligible for major renovations. Call GetInfo and transfer 'false' to {{eligibility}}, then politely end the call. How can i debug the GetInfo calls ?

@Fzad To debug the

GetInfo

calls, especially since the issue is with the eligibility part not appearing on the webhook VAPI, you can follow these steps: 1. **Check the Condition Logic**: Ensure that the condition checking if

{{owner}}

is

false

is correctly implemented. If the condition is not met, the subsequent

GetInfo

call to set

{{eligibility}}

may not be executed. 2. **Review the GetInfo Implementation**: Make sure that the

GetInfo

function is capable of handling the eligibility check. If it's designed only to handle the owner status, it might not process the eligibility correctly. 3. **Logging**: Implement logging on both the client and server sides. On the client side, log the request being sent to ensure that the

GetInfo

call for eligibility is being made with the correct parameters. On the server side, log incoming requests to verify that the eligibility request is being received. 4. **Error Handling**: Ensure that there is proper error handling around the

GetInfo

call. If an error occurs, it should be logged or handled in a way that provides insight into what went wrong. 5. **Test with Static Data**: Temporarily replace the dynamic data with static values to test if the

GetInfo

call for eligibility works when it's not dependent on the owner status. 6. **Network Monitoring**: Use network monitoring tools to trace the API call from the client to the server to ensure it's being sent and to inspect the payload. 7. **Server Configuration**: Double-check the server configuration for the webhook VAPI to ensure that it's set up to receive the eligibility argument. 8. **Contact Support**: If you've gone through all the above steps and the issue persists, it might be helpful to contact the support team for the VAPI with specific details of the problem for further assistance. If you need to close the support ticket after resolving the issue, please let me know, and I can assist with that as well.

Can you rewrite a prompt example using the correct method ? @Vapi

@Fzad Certainly! Here's a revised example of your prompt that ensures the correct method is used for the

GetInfo

call related to the owner and eligibility check:

Property Inquiry:
1. Ask if they are the property owner. "Are you the owner of the property?"
2. Call GetInfo to record the response and assign it to {{owner}} with possible values 'true' or 'false'.
3. If {{owner}} is 'true', proceed with the next steps in your process.
4. If {{owner}} is 'false', inform them of the eligibility criteria: "I'm sorry, but only property owners are eligible for major renovations."
5. Since {{owner}} is 'false', call GetInfo to set {{eligibility}} to 'false'.
6. After setting {{eligibility}}, politely end the call: "Thank you for your time, and have a great day."

Please ensure that the

GetInfo

function is correctly implemented to handle both the owner status and the eligibility status. If the function is not designed to set the

{{eligibility}}

directly, you may need to adjust the implementation to accommodate this. If you have any further questions or need assistance with closing the support ticket once the issue is resolved, feel free to ask.

Dans mon GetInfo j'ai comme description: Cet outil, appelé GetInfo, sert à stocker et mettre à jour différentes propriétés qui décrivent la situation du prospect pour déterminer son éligibilité à la Rénovation d’Ampleur. Chaque propriété correspond à une information spécifique (par exemple : le fait d’être propriétaire, l’ancienneté du logement, si l’isolations des combles à 1 euro a déjà été effectuée, etc.). Lorsqu’une condition d’éligibilité est remplie ou non, l’agent appelle la fonction GetInfo et lui transmet la propriété concernée ainsi que la valeur appropriée. et ma property eligibility Cette propriété stocke "true" si le prospect est qualifié pour la Rénovation d’Ampleur (tous les critères sont remplis). Elle stocke "false" si le prospect n’est pas qualifié (par exemple, s’il n’est pas propriétaire, si le logement a moins de 15 ans, s’il a déjà bénéficié de l’isolation des combles à 1 euro, ou si ses revenus excèdent les plafonds, etc.). @Vapi

@Fzad Merci pour ces précisions. Voici un exemple de prompt révisé qui utilise correctement l'outil GetInfo pour déterminer l'éligibilité à la Rénovation d’Ampleur, en prenant en compte la propriété

eligibility

:

Enquête sur la propriété :
1. Demandez si la personne est propriétaire du logement. "Êtes-vous le propriétaire du logement ?"
2. Appelez GetInfo pour enregistrer la réponse et l'assigner à {{owner}} avec les valeurs possibles 'true' ou 'false'.
3. Si {{owner}} est 'true', continuez avec les étapes suivantes de votre processus pour vérifier les autres critères d'éligibilité.
4. Si {{owner}} est 'false', informez le prospect des critères d'éligibilité : "Je suis désolé, mais seuls les propriétaires sont éligibles pour les Rénovations d’Ampleur."
5. Comme {{owner}} est 'false', utilisez GetInfo pour mettre à jour la propriété `eligibility` avec la valeur 'false'.
6. Après avoir mis à jour `eligibility`, terminez poliment l'appel : "Merci pour votre temps, et passez une excellente journée."

Assurez-vous que l'appel à GetInfo pour mettre à jour

eligibility

est bien effectué avec les paramètres corrects. Par exemple, si vous utilisez une API, l'appel pourrait ressembler à ceci :

http
POST /GetInfo
Content-Type: application/json

{
  "property": "eligibility",
  "value": "false"
}

Remplacez

/GetInfo

par l'URL appropriée et ajustez le format de la requête selon les spécifications de votre API. Si vous avez besoin d'aide pour fermer le ticket de support une fois que le problème est résolu, n'hésitez pas à me le faire savoir.

Cela ne marche toujours pas masi tu peux noter comme resolu @Vapi

@Fzad Sweet. Have a great day!