Export Calls
# support
b
I'm trying to export all the calls to create a report, but I can't. The filtering part of the page is really bad, and it needs to have other, more complete filters. I tried to export via API, but when I type [type=Call] nothing is returned, it only returns if it is type=API. I tried to access the overview and it doesn't load anything.
v
@Bielz I'm sorry to hear that you're experiencing difficulties with exporting calls and accessing the overview. Let's address each issue step by step. 1. **Exporting Calls**: To export calls via the API, you need to ensure that you're using the correct parameters for the API request. The
type
parameter you mentioned doesn't seem to be a valid parameter for the List Calls API. Instead, you should use the appropriate filtering parameters as documented in the API reference. If you provide me with the specific filters you need, I can help you construct the correct API call. 2. **Filtering Issues**: I understand that the current filtering options are not meeting your needs. Your feedback is valuable, and I can pass it along to our development team to consider for future updates. In the meantime, if you let me know what specific filters you're looking for, I can assist you better. 3. **Overview Access**: If the overview page is not loading, this could be due to a temporary issue or a problem with your account permissions. Please ensure that you are logged in with the correct credentials and that your account has the necessary permissions to access the overview. If the problem persists, it may be best to reach out to our support team for a more detailed investigation. For now, if you can provide me with the details of the filters you need for your report, I can guide you on how to use the API to export the calls. If there's anything else I can assist you with, please let me know.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
@Bielz Sorry for the late response, could you please share the curl request you're trying to use to export call data?