Can't add my Azure credentials
# support
h
I can't add the Azure API (a similar problem was solved here: https://discord.com/channels/1211482211119796234/1295803761788452895). The server names for Azure speech (https://dashboard.vapi.ai/keys) are different than after logging into Azure. For example, Germany is missing in Vapi (germanywestcentral) and other servers are named differently (VAPI: france vs Azure: francecentral). What am I doing wrong? (I'm in the EU)
v
@happy.sun It sounds like you're encountering an issue with server region naming discrepancies between VAPI and Azure. This can be confusing, but don't worry, we can work through this together. Firstly, ensure that you have the correct API key from Azure. If you've already obtained the key, you'll need to match the Azure region to the closest available option in VAPI. If a direct match isn't available, you might need to choose a region that is geographically close or check if VAPI has updated their server list to include the region you're looking for. If you're still unable to add the Azure API key to VAPI due to the server naming issue or if Germany (germanywestcentral) or any other specific region is essential for your application, it would be best to reach out to VAPI support for further assistance. They may need to update their server list or provide you with a workaround. Would you like me to guide you on how to reach out to VAPI support for more information on this issue?
You can continue this conversation by mentioning me in the message.
h
@Shubham Bajaj Hello, this problem was solved(?) by you about 3 months ago in another thread.
s
@happy.sun Can you describe in detail which issue you're experiencing?
h
@Shubham Bajaj If I generate API keys in Azure, I can't enter them in Vapi dashboard. The server names in Azure are different than in Vapi: for example, Germany is missing in Vapi (germanywestcentral) and other servers are named differently (VAPI: france vs Azure: francecentral). If I try to enter the API key, Vapi reports invalid credentials.
s
@happy.sun can you join today's discord office hours so I will take a look over there.