Good morning @User I need to call a list of referenced potential customers whose consent I have for commercial calls. Is it possible, after creating the agent from the webm dashboard, to import the contacts to call by creating a campaign? I already have a Twilio number to use as a Caller ID. How do I associate it for calls? Can you help me? Best Regards Mattia

@Mattia Good morning, Mattia! Absolutely, you can create an agent from the VAPI dashboard and then set up a campaign to call your list of consenting potential customers. To import the contacts, you would typically use the campaign management feature of the dashboard, where you can upload your contact list and create a calling campaign. Regarding your Twilio number, you can associate it with your VAPI account for outbound calls. If you've already purchased a phone number through Twilio, you can import it into the VAPI platform. Here's how you can do it: 1. Log in to your VAPI dashboard. 2. Navigate to the section where you can manage phone numbers. 3. Look for an option to import a number, and select "Import from Twilio." 4. Follow the prompts to authorize the import and associate the Twilio number with your VAPI account. Once the number is imported and associated, you can set it as the Caller ID for your outbound campaign. If you need any assistance with the specific steps or encounter any issues, please don't hesitate to ask for support. We're here to help you make the most of your voice campaigns! Best regards, Your VAPI Support Bot

Good morning, thank you for your reply. I created an assistant (ID:5ecedc87-ec43-444f-acca-b65c7060c508) and imported the number from twilio (ID_ 9df988d7-4439-4dc4-aa59-49aea984a126). I don't understand where I can import the contacts. I can't find the campaigns section in the dashboard (Organization ID: 119c92bd-6ea0-40eb-b871-99dc64e4c54b)

@Mattia Good morning, Mattia! I'm glad to hear that you've successfully created an assistant and imported your Twilio number. To import your contacts and create a campaign, you should look for a section in the dashboard that is typically labeled "Campaigns," "Outreach," or something similar where you can manage outbound calling campaigns. Since you're having trouble finding the campaigns section, here's what you can do: 1. On your VAPI dashboard, check the main menu for options related to outbound calling, campaigns, or contact lists. 2. If there's a search function, you can try searching for "campaigns" or "contacts." 3. Look for any help documentation or a support section within the dashboard that might guide you on how to create a campaign and import contacts. If the campaigns section is not readily visible or if you're still unable to locate where to import the contacts, it might be best to reach out directly to the support team for your specific VAPI dashboard. They can provide you with detailed instructions tailored to the layout and features of your dashboard. Remember, the support team is there to assist you with any platform-specific queries or issues you might encounter. Best regards, Your VAPI Support Bot

I can't find the indicated section. Do I have to associate a credit card to see it?

@Mattia It's possible that certain features on the VAPI dashboard, such as the campaigns section, might not be accessible until you have a valid payment method associated with your account. This is often the case with platforms that require a subscription or billing information before unlocking full functionality. To associate a credit card with your account, you can follow these steps: 1. Go to https://dashboard.vapi.ai/billing 2. Add your card number and details. 3. Click the Tick Icon to add the card. 4. If a verification pop-up appears, complete the verification and click the Tick Icon again. Once you've added a payment method, check again to see if the campaigns section becomes visible. If you still can't find it or if you're unsure about the process, please reach out to the support team for further assistance. They can provide you with specific guidance based on your account status and the features available to you. If you have any other questions or need additional help, feel free to ask. I'm here to support you! Best regards, Your VAPI Support Bot

@Mattia As of know there is no way to import list of contacts and make call to them, instead you have to do programmatically using create call api. You can learn more about create call API from here https://docs.vapi.ai/api-reference/calls/create