webhook response make.com not recognized
# support
j
Hello. I am trying to configure my VAPI assistants so that they can process the response from the webhook sent to Make, but even though they are in the correct format, it does not process it and tells me “No result returned”, when in fact a response has been obtained from the Webhook with the format: { "results": [ { "toolCallId": "X", "result": "Y" } ] } However, despite indicating the tool call id and the response that I want to give to the client as a result, I cannot get it to respond with that response. I have been trying and modifying different things in the assistants for several days, but I cannot find a solution so that the webhook response is processed correctly and responds to the client based on the result of the make automation. In this example of the screenshots, when the response is processed with the recommended properties, the assistant responds that it does not find properties that fit what it is looking for, when the webhook response has provided those recommendations. I look forward to hearing from you. Regards. https://cdn.discordapp.com/attachments/1326232061274492938/1326232061606105139/Resultado_toolcall_make.PNG?ex=677ead5b&is=677d5bdb&hm=dad4192dd781bfab8862a27303dfd7904e21a0212502422f9df8f516b39997d9& https://cdn.discordapp.com/attachments/1326232061274492938/1326232061895245844/Resultado_toolcall.PNG?ex=677ead5b&is=677d5bdb&hm=c9f7e8eb44a6ac88775453281261787afa2a3bf9bd57b4c5adfd6c0a5a78e91e& https://cdn.discordapp.com/attachments/1326232061274492938/1326232062252028045/Resultado_webhook_VAPI.PNG?ex=677ead5b&is=677d5bdb&hm=e5cd828e7a715f4521276f199c0443a568861758d7e93f4410c2cd251cacef7a&
v
message has been deleted
@jesusgr Hello! I'm here to help you troubleshoot the issue with your VAPI assistant and the webhook response processing. It sounds like you've set up the response in the correct JSON format, which is great. The issue might be related to how the VAPI assistant is interpreting the response or how it's being passed along from Make. To assist you better, I would need to understand a bit more about the configuration of your VAPI assistant and how it's set up to handle responses. Could you provide more details about the steps you've taken to configure the assistant and the webhook? Additionally, if you could share any error messages or logs that you're seeing, that would be very helpful in diagnosing the problem. Once I have more context, I'll do my best to provide you with guidance on how to resolve this issue.
You can continue this conversation by mentioning me in the message.
j
Please tell me what further details you specifically need so that I can provide you with this information.
v
@jesusgr Certainly! To help you effectively, I would need the following details: 1. **Configuration Details**: How have you set up the VAPI assistant to handle webhook responses? Please provide the configuration steps or any relevant code snippets. 2. **Webhook Setup**: How is the webhook configured in Make? Ensure that the webhook is correctly capturing the data and that the format sent to the VAPI assistant matches the expected format. 3. **Error Logs**: Any error messages or logs that you receive when the VAPI assistant fails to process the webhook response would be very helpful. 4. **Expected Behavior**: What is the expected outcome once the webhook response is received by the VAPI assistant? How should it process the results? 5. **Test Cases**: Have you been able to successfully test the webhook response processing manually or with other tools? 6. **VAPI Assistant's Response Handling Logic**: How is the assistant programmed to parse and respond based on the webhook's JSON response? With this information, I can provide more targeted assistance and help you resolve the issue with the webhook response processing in your VAPI assistant.
s
Hey @jesusgr To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help me figure out what went wrong!
c
Hello @Shubham Bajaj I am having the same issue. My make scenario is sending a response to see if a meeting can be booked at a certain time or no. The make scenario launchs cuccessfully from VAPI tools and generates a response and is sent by the webhook response but VAPI doesnt seem to analyze it, it evens respond to the user before it gets the response from make.com . How to fix the issue?
s
Because of no response from @jesusgr I am closing this ticket.
@Charbel | AI Specialist 🤖 could you share the following: The call ID When exactly this happened (the timestamp) What response you expected to get What response you actually got instead
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