@User How come I can listen to certain 11 labs voices in the library but then it cannot be found when I try to apply it to an assistant. Specifically I am looking to apply this voice LLEUnU5vlkaEV6dSdkOl

@kbmaine It sounds like you're encountering an issue where a voice from the 11 labs library is available for listening but isn't showing up when you try to apply it to an assistant. This could be due to a variety of reasons, such as the voice being temporarily unavailable or a mismatch in the voice selection process. To assist you better, could you please confirm if you are following the correct steps to apply the voice to your assistant? If you are and the issue persists, I would recommend reaching out to the support team for more detailed assistance. They can provide specific guidance and help resolve any technical issues that might be preventing the voice from being applied to your assistant.

@Vapi I am going into the library, listening to the voice, copying the ID and trying to paste it into the box where you select the new voice for the assisant

@kbmaine I understand the process you're following. It's possible that there might be a technical glitch or a restriction that's preventing the voice with the ID

LLEUnU5vlkaEV6dSdkOl

from being applied to your assistant. To troubleshoot this issue, please ensure that the voice ID is correctly copied without any additional spaces or characters. If the problem persists, it could be beneficial to clear your browser cache or try a different browser to rule out any local issues. If after these steps the voice still cannot be applied, it would be best to contact support for further assistance. They can look into the system and determine why the voice isn't available for your assistant and provide a solution. Would you like me to guide you on how to contact support or is there anything else I can assist you with?

@Vapi yes please

@kbmaine Sweet. Have a great day!

@kbmaine could you send over a recent loom video so I can take a look? Because its working for me. https://cdn.discordapp.com/attachments/1326923675382976553/1327054262449999882/Screenshot_2025-01-10_at_04.49.14.png?ex=6781ab17&is=67805997&hm=90d22811f919ba92f90249298415a9a63a2cb9eb7e9d0f436bffb8291fa4e7fd&