Assistant Id not showing up in call log or POST re...
# support
s
I set up a new Assistant (my 3rd one) the other day and I’m now trying to leverage it in my app via API. The POST request keeps failing because it says “AssistantId undefined”. I thought this was a bit strange since I used the exact same code for calling another one of my assistants (which works perfectly fine) and just swapped out the AssistantId. I then tried to do a call through the test web interface, and I was able to do it. But when I checked the logs, the call showed that no Assistant had been assigned. I assume this is why my API call is failing as well. Would you be able to help? This is blocking my app from going live unfortunately. https://cdn.discordapp.com/attachments/1327479395119534182/1327479395824435272/Screenshot_2025-01-11_at_6.28.24_AM.png?ex=67833707&is=6781e587&hm=f9f1cfb40aa51298612810e6952abac54706f2ccfda9daac9ed8ce70abc77b6b& https://cdn.discordapp.com/attachments/1327479395119534182/1327479396407447614/Screenshot_2025-01-11_at_6.28.39_AM.png?ex=67833707&is=6781e587&hm=7deaf8bf4b9e535911c2eeb477be156ad8987c7a8d43a12cd763a336eb991fc0&
v
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@Sahil I'm sorry to hear you're experiencing issues with your new Assistant integration. It sounds like there might be a discrepancy between the AssistantId you're using in your API call and the one that's registered in the system. Here's what we can do to troubleshoot this: 1. Double-check the AssistantId: Ensure that the AssistantId you're using in your API call matches exactly with the one provided when you set up your new Assistant. This includes checking for any typos or extra spaces. 2. Verify API credentials: Make sure that the API credentials you're using have the necessary permissions to access the new Assistant. 3. Review the API call: Look over the code where you're making the API call to confirm that the AssistantId is being included correctly in the request body or as a parameter. 4. Test with a known working AssistantId: Try using the AssistantId from one of your other Assistants that you know works to see if the issue is with the API call itself or specifically with the new AssistantId. If after these steps you're still encountering the same issue, it might be best to reach out to the support team with details of your AssistantId and the exact error message you're receiving. They'll be able to provide more specific assistance and help ensure your app can go live as planned. Would you like me to guide you through any of these steps in more detail?
s
I swapped the assistant with an existing one I have and confirmed it works. The issue is definitely with the assistantId of the new assistant
c
Are you sure you did not make a transient assistant. They don't have IDs.
s
yup positive - there is an ID
in the UI
just not surfacing in the API request
c
Hmm that kind of does not make sense. Hop in chit chat? Also not sure on what you mean by swapped out, you mean "updated"?
s
yea that'd be great
like I swapped out the assistant key in my code with the assistant that works
c
I just joined.
s
@Sahil just checking if it is resolved for you if not could you share the call id?