Idle Message Update via API does not work
# support
c
v
@Claudio Pillath Hello! I'm here to help you with updating the idle message to German. If the messages aren't appearing in the dashboard and your test result was negative, there could be a few things to check: 1. **Language Settings**: Ensure that the language settings are correctly configured to support German. 2. **Message Configuration**: Verify that the idle message has been correctly updated with the German text in the appropriate configuration file or section of the dashboard. 3. **Deployment**: After updating the message, make sure that the changes have been saved and deployed. Sometimes changes need to be manually deployed to take effect. 4. **Dashboard Refresh**: Try refreshing the dashboard or clearing the cache to see if the updated message appears. 5. **Error Logs**: Check for any error messages or logs that could indicate what went wrong during the update process. If you've already checked these steps and the issue persists, please provide me with more details or error messages you're encountering, so I can assist you further. If there's an error message or notification that needs to be displayed, I can help with that as well.
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.
s
@Claudio Pillath Those customized idle messages won't appear in the dashboard. Instead, they are tied to the assistant and are only viewable and usable via the API. Could you also rephrase your statement "my test result was also negative. What did I do wrong?"
c
I caught the wrong ID. Now it's working.