Hi Team, I have added a team member to my account. But, that team member didn't receive the invite to access the account. I tried multiple times re-adding him but still he didn't receive the invite. Please help me.

@Naresh Ravula Hello! I'm sorry to hear that your team member is having trouble receiving the invite. Let's try to troubleshoot this issue together. Could you please confirm the email address of the team member to ensure it was entered correctly? Also, it might be helpful to ask them to check their spam or junk mail folder, as sometimes invites can be filtered there by mistake. If the email address is correct and they've checked their spam folder but still haven't received the invite, we may need to investigate further. Please provide any additional details you can, such as the exact steps you took when trying to add them, and I'll do my best to assist you.

@Vapi: User checked all his email boxes such as spam, junk, promotional in boxes and he couldn’t see the invite. Here is the email: sean@sitehues.com

@Naresh Ravula Thank you for providing the email address and confirming that the user has checked all possible email folders. It seems like there might be an issue with the invitation delivery system. I would recommend the following steps: 1. Verify that the email address

sean@sitehues.com

is correctly entered in your account settings for the invitation. 2. Ensure that there are no restrictions on your team member's email server that could be blocking the invite. 3. Try resending the invite one more time to see if it goes through. If the issue persists after these steps, it may be necessary to escalate this to our technical support team for a deeper investigation. Would you like me to initiate that process for you now?

Chexk the screenshot, i added correctly. And he dont have any restrictions on his email server. Also, i re-sent the invite more than 3 times. @User https://cdn.discordapp.com/attachments/1327892967054118995/1327894443000467526/IMG_0872.jpg?ex=6784b992&is=67836812&hm=664d56851e21146196c2d2c7b930d21d58a52be0d28ad3438d235c4ffa995e64&

@Naresh Ravula Sweet. Have a great day!