@Hair
I understand your concern regarding the latency discrepancy between the live call experience and the call recordings. It's important to note that Vapi is designed with low latency and high reliability in mind. The difference you're observing could be due to several factors, including network conditions, processing delays, or the recording system's optimization for playback.
The recordings are intended to accurately reflect the call as it occurred, but they may be processed to ensure clarity and continuity, which can sometimes result in shorter perceived delays.
If you believe there is a critical issue with the infrastructure, I would recommend reaching out to our support team with specific details of the calls in question. They can investigate the matter further and provide you with a more detailed explanation or a resolution.
Would you like me to assist you in contacting support or provide you with more information on how to proceed?