@Armando
Thank you for the additional information. If you've set the forwarding number in the UI and are still encountering errors when transferring calls, it could be an issue with the system recognizing the room or with the forwarding process itself.
To troubleshoot this, please ensure that:
1. The forwarding number is correctly entered and formatted in the UI.
2. The script you're using is correctly handling the transfer command.
3. There are no issues with the service providers for Anthropic or Google models that could be affecting the call transfer.
If everything seems to be in order on your end, this might require further investigation from our support team. Please ask support for more info on this, and provide them with the call IDs you've mentioned so they can look into the logs and determine the cause of the issue.