how wto configure vapi with twilio to transfer cal...
# support
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how wto configure vapi with twilio to transfer calls
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@YinYang To configure VAPI with Twilio for transferring calls, you'll need to follow these steps: 1. **Import Your Twilio Number**: Use the dashboard or the
/phone-numbers/import
endpoint to import your Twilio phone number into VAPI. You'll need to provide your Twilio credentials during this process to verify the number. 2. **Configure Webhook for Incoming Calls**: In your Twilio account, set the webhook URL for incoming calls to point to the VAPI service that will handle the call transfer logic. 3. **Implement Call Transfer Logic**: Within your VAPI application, you'll need to implement the logic for transferring calls. This typically involves using VAPI's NCCO (Nexmo Call Control Objects) to define the call flow, which includes the transfer action. 4. **Test the Configuration**: Make a test call to your Twilio number to ensure that the call is being received by VAPI and that the transfer logic is working as expected. If you need specific guidance on any of these steps or if you encounter any issues, please let me know, and I'll be happy to assist you further!
You can continue this conversation by mentioning me in the message.
s
@YinYang Your calls are transferred from the Vapi side, which you can see in the log that was shared with you. Could you share the recent call ID so I could take a look?
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