Issue connecting Gohighlevel and VAPI for outbound...
# support
m
I was hoping someone can help point me in the right direction. This is my first time setting this up.
v
@MSure Absolutely, I'd be happy to help you with your Voice API setup! Could you please tell me a bit more about what you're trying to achieve? Are you looking to integrate voice capabilities into an application, develop a new voice-based service, or something else? Any specific details you can provide will help me assist you better.
You can continue this conversation by mentioning me in the message.
m
@Vapi - I am trying to configure an outbound call using the Gohighlevel crm data.
v
@MSure Great! To configure an outbound call using data from your GoHighLevel CRM, you'll need to follow these general steps: 1. **Extract Data from GoHighLevel CRM**: You'll need to access the GoHighLevel API to extract the necessary data for the call, such as the phone numbers and any personalized information you want to include in the call. 2. **Set Up Your Voice API**: With VAPI, you'll need to configure your outbound call settings. This includes setting up your
serverUrl
,
serverUrlSecret
, and ensuring you have your
Authorization
key ready from your dashboard. 3. **Create the Call Logic**: You'll need to define what the call will do once connected. This could involve playing a message, collecting input, or connecting to another service. 4. **Initiate the Call**: Using the VAPI, you'll make an API request to initiate the outbound call with the data retrieved from GoHighLevel CRM. If you have your
serverUrl
,
serverUrlSecret
, and
Authorization
key ready, I can guide you through the API call setup. If you need help retrieving these details or have any other questions, please let me know!
m
@Vapi - You'll need to access the GoHighLevel API to extract the necessary data for the call, such as the phone numbers and any personalized information you want to include in the call. How do i do this part?
d
I am working in GHL and getting an error when I attempt to run my outbound call using GHL. Can anyone see what I am doing wrong? I have followed the steps to a video on youtube, but not getting a successful test. https://cdn.discordapp.com/attachments/1330308499011276812/1330648038158631035/Screenshot_2025-01-19_at_3.03.19_PM.png?ex=678ebe0e&is=678d6c8e&hm=5a44253af8265c199b1fded2e5fd10ee542d390c312249c187385213fff71585&
This has been resolved, thanks 👍
s
@MSure Could you help me understand the issue you're facing and what you're trying to achieve so I can assist you better?
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