Hi i am looking to find out ways to improve knowledge base service with VAPI knowledge bases. I have a docx file attached which has certain information but my bot is not able to find out the answer Is there any way i can improve the RAG performance ?

@flake9 Absolutely, improving the performance of your bot's ability to recognize, act, and generate (RAG) responses can be achieved by enhancing your Knowledge Base. Here are a few ways to improve your Knowledge Base with VAPI: 1. **Data Quality**: Ensure that the information in your docx file is accurate, relevant, and up-to-date. The quality of the data directly impacts the bot's performance. 2. **Data Structuring**: Organize the content in your docx file in a structured manner. Use headings, subheadings, and bullet points to make it easier for the bot to parse and understand the information. 3. **Keywords and Phrases**: Include relevant keywords and phrases that users are likely to use when asking questions. This helps in better matching queries with the information in your Knowledge Base. 4. **Regular Updates**: Keep your Knowledge Base current by regularly adding new information and updating existing content. This ensures that the bot can provide the most accurate and recent information. 5. **Feedback Loop**: Implement a system to collect feedback on the bot's responses. Use this feedback to refine and improve the Knowledge Base content. 6. **Training**: If your bot uses machine learning, regularly train it with new and diverse datasets to improve its understanding and response accuracy. 7. **Integration**: Make sure that the bot is properly integrated with the Knowledge Base and that it can access and retrieve information efficiently. If you need help with integrating the docx file into your Knowledge Base or have specific questions about improving RAG performance, please let me know, and I can assist you further. If there are technical issues or features you're not sure about, you can always ask support for more info on this.

Did you upload a file? or actually create a knowledgebase?