@Vapiwhen i use the 'talk with assistant', i can hear the agent but she cant hear me. I also get a red Error notification on the bottom right of the screen.....i have checked my mic and it is working.....what cd be the issue

@mansoor50 I'm sorry to hear that you're experiencing issues with the 'talk with assistant' feature. It sounds like there might be a problem with the microphone permissions or a potential issue with the Voice API connection. Here are a few steps you can take to troubleshoot the problem: 1. **Check Microphone Permissions**: Ensure that your browser or app has the necessary permissions to access your microphone. You can usually find this in the settings or preferences section of your browser or operating system. 2. **Test Microphone in Another Application**: Since you've mentioned your microphone is working, it's good to double-check by testing it in another application to confirm it's functioning properly. 3. **Restart the Application**: Sometimes, simply restarting the application or browser can resolve temporary glitches. 4. **Check for Updates**: Make sure that your browser or the application you're using is up to date. Outdated software can sometimes cause compatibility issues. 5. **Network Connection**: Verify that your internet connection is stable. A poor connection can sometimes lead to audio issues. 6. **Disable Other Microphone-Using Applications**: If you have other applications open that might be using the microphone, try closing them as they could be interfering with the 'talk with assistant' feature. 7. **Clear Cache and Cookies**: Clearing your browser's cache and cookies can resolve issues that stem from corrupted data. If you've gone through these steps and the issue persists, it may be best to reach out to support for further assistance. They can provide more detailed troubleshooting or escalate the issue to the technical team if necessary. Would you like me to guide you on how to contact support?