Outbound calls are showing customer number as N/A ...
# supports
ssbhardwaj
01/20/2025, 6:42 PMi cannot compare the call transcript and recording against the contact information that i fed the AI. Why is the phone number not in the output?
https://cdn.discordapp.com/attachments/1330970726026711152/1330970726567641188/Screenshot_2025-01-20_at_1.41.15_PM.png?ex=678fea95&is=678e9915&hm=a26abb92e81690adc6a4d21f5c6574da7bbcbd6da31a144fe00835f9b96469e9&
v
Vapi
01/20/2025, 6:44 PM@ssbhardwaj
I'm here to help! To assist you better, could you please provide me with the phone number or the contact information you're trying to compare with the call transcript and recording? Once I have that information, I can look into why it's not appearing in the output for you.
Vapi
01/20/2025, 6:44 PMYou can continue this conversation by mentioning me in the message.
s
ssbhardwaj
01/20/2025, 6:45 PMits my entire list i have about 200 so far
ssbhardwaj
01/20/2025, 6:45 PMGreg Hagg Government +1 (779) 269-4776
Scott Lindsey Construction +1 (713) 209-8400
Shamar Simmons +1 (440) 523-2467
Dylan Hofman +1 (888) 312-8647
Shannon Crowley +1 (888) 312-8647
ssbhardwaj
01/20/2025, 6:45 PMsome examples
ssbhardwaj
01/20/2025, 6:46 PM~5 out of the 100 on the call log page show the phone number that was called
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Vapi
01/20/2025, 6:46 PMGot it. Tagging @User for additional help.