Assistants stop speaking in the middle of a conver...
# supportm
MaxM
01/21/2025, 7:55 AMHi, I have a problem with assistants who are stop speaking during the conversation and then the conversation stops due to timeout. Why is that and how to fix it?
Example Call-IDs:
7ecfa38c-518e-4e76-9bf9-b37ed7eae490
e1f269cb-34ef-4ff2-b3ae-3676d6f8e8d0
at the end of conversation.
v
Vapi
01/21/2025, 7:57 AMmessage has been deleted
Vapi
01/21/2025, 7:57 AM@MaxM
I'm sorry to hear that you're experiencing issues with assistants stopping during conversations. This could be due to a variety of reasons such as network issues, configuration errors, or unexpected behavior in the assistant's logic.
To help resolve this, I would need to check the specific details of the calls you mentioned. Could you please provide me with the assistant IDs used in those calls? This will allow me to investigate further and assist you in resolving the issue.
Vapi
01/21/2025, 7:57 AMYou can continue this conversation by mentioning me in the message.
Vapi
01/21/2025, 7:58 AMGot it. Tagging @User for additional help.