Trieve KB Halting Agent
# support
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I am trying to create a call with a trieve knowledge base I have created for an assistant. Whenever I use this knowledge base, regardless of the threshold, it halts responses from the assistant. Call ID: 2d1d7425-b9f4-4b18-bee6-6c74d9fd9a23 Assistant ID: 2f97ffd5-cbb7-48a1-8bb2-0df25c1b6181 KB ID(s) tried: 409c3311-9245-478f-955b-0fd34bdbbcf4, 055c4877-f6a4-4058-b6a9-6f8a94b39988 31ad7e92-0217-4d7e-a80c-e21bdb0c1d6d 7f59a6de-686e-4a3b-bc7b-9ef70a6f758d This is a cosine similarity DB with all the files already chunked and added I have another ticket that was accidentally closed
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@codeman3786 I'm sorry to hear that you're experiencing issues with your trieve knowledge base causing halts in the assistant's responses. To assist you better, I'll need a bit more information about how you're integrating the knowledge base with your assistant and the specific scenarios in which the assistant's responses are halting. Could you please provide me with the following details? 1. The method you're using to integrate the knowledge base with the assistant (e.g., API calls, SDK, etc.). 2. The threshold settings you've tried and the expected behavior. 3. Any error messages or logs that you receive when the assistant halts. 4. The steps you've taken to troubleshoot the issue so far. Once I have this information, I'll be able to offer more targeted advice or escalate the issue to the appropriate team for further investigation. Regarding the accidentally closed ticket, would you like me to reopen it for you or continue assisting you with the current issue here?
You can continue this conversation by mentioning me in the message.
Got it. Tagging @User for additional help.