I have a tool that retuns a plain text. The tool is executed successfully and the agent just responds with the predefined success message "Found it" and then stays quiet. Only on subsequent request it then speaks the tool response. What can this be? CallId: call_A7t3uMgyOSIlRhZgfmQkP1og Timestamp: 1737710172820 Response expected: On its way Actual response: Silence I have tried a combination of different models and prompts but the result is always the same

@rockoo It sounds like there may be an issue with the way the tool is handling the response or with the integration between the tool and the voice agent. To better assist you, I would need to understand how the tool is supposed to interact with the voice agent and whether there are any specific configurations or settings that might be affecting the response delivery. However, since I don't have access to the tool's code or the system's configurations, I recommend checking the following: 1. Ensure that the tool's output is correctly formatted and that the voice agent is configured to speak the response immediately after receiving it. 2. Verify that there are no delays or conditions set within the voice agent that might cause it to wait before speaking the response. 3. Check if there are any logs or error messages that could provide more insight into why the agent is not speaking the response right away. If you have already tried different models and prompts without success, it might be beneficial to reach out to the support team for the tool or the voice agent for more detailed assistance. They may be able to provide specific guidance based on the tool's and agent's design. If you need further assistance or would like me to perform any specific actions, please let me know.

@Vapi tried all the additional recommendations the outcome is still the same

@rockoo I'm sorry to hear that the issue persists. It seems like there might be a more complex problem at play that could require a deeper investigation into the system's configuration or possibly a bug that needs to be addressed by the development team. At this point, I would suggest reaching out to the technical support team for the voice API or the tool in question. They should have the necessary resources to diagnose the problem more thoroughly. They can look into the call logs, system behavior, and the interaction between the tool and the voice agent to identify and resolve the issue. Please provide them with the CallId, Timestamp, expected response, and actual response, along with any other relevant information or observations you've made. This will help them understand the context and assist you more effectively. If there's anything else I can do to support you, please let me know. Otherwise, for more detailed technical assistance, it would be best to contact the support team directly.

I had this problem and was fighting demons trying to fix it @rockoo

Thank you for suggestion! Will try and let you know

it worked!!!! Thank you man. I spent hours banging my head against the wall trying to solve this!!!

Awesome to hear that it worked! Thanks for the update, and I'm happy I could help. If you have any more questions later on, just give me a shout!

@Mason | Building KOI Thanks for helping out @rockoo

yessir of course!