Squads accent selection issue
# support
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@danzbizniz I'm sorry to hear you're experiencing issues with selecting the voice option. It sounds like there might be a glitch or a user interface issue. To help you better, could you please provide more details? For instance, are you using a web interface or a mobile app? Also, have you tried refreshing the page or restarting the app to see if that resolves the issue? If the problem persists, I can guide you through some troubleshooting steps or escalate this to our support team for further assistance.
You can continue this conversation by mentioning me in the message.
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Hey I’ve tried all those options. It’s also not giving the correct accent from the assistant bit defaults to American rather than British. I’m using browser. Chrome.
v
@danzbizniz It seems like there might be a couple of issues at play here: the scrolling/selecting problem and the incorrect accent being used by the assistant. Let's tackle them one by one. For the scrolling and selection issue, it could be related to a temporary glitch or a browser-specific problem. Here are a few steps you can try: 1. Clear your browser's cache and cookies, as this can often resolve unexpected behavior. 2. Disable any browser extensions that might interfere with the website's functionality. 3. Try using a different browser to see if the issue is specific to Chrome. Regarding the assistant using an American accent instead of a British one, this could be due to the settings not being applied correctly or a misconfiguration. Since you're using a browser, please ensure that the voice settings are saved properly and that the British accent is selected. If these steps don't resolve the issue, it might be necessary to look into the system settings or contact support for a more in-depth investigation. Please let me know if you need further assistance with these steps or if you would like me to help you contact support.
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@danzbizniz could you record a loom video of the issue, so i can take a look?
@danzbizniz Because of no response closing this ticket.