Please check this call: f6e2a79d-d25c-45a1-afe1-4c0443793ec2. The first message stops abruptly in the middle of the sentence which should be said completely. There is a period of time this keeps happening.

@Ezra I understand the issue you're facing with the abrupt ending of the first message in the call. To assist you effectively, I'll need to check the details of the call with the ID you've provided. Please give me a moment to look into this for you. If there's a specific error code or message you received related to this incident, could you please provide it? This will help me pinpoint the problem more quickly.

there is no error code. this is not logged as an error. But if you listen to the first message of the call, it's different with what is logged

@Ezra Try changing your first message it might be because of cache stored at their end and do let me know how it goes.

Thanks for the solution. I changed it to another message and changed it back to the original one after a while. Both without any problems.