@MartinEdwards Hello, I'm sorry to hear about the issue you're experiencing with the HIPAA compliance add-on billing and the trouble with disabling it. I understand the urgency given the upcoming charge date. To assist you effectively, I'll need to gather some additional information. Could you please provide me with the name of your organization as registered on VAPI, and the email address associated with your VAPI account? This will help me to identify your account and look into the issue further. In the meantime, I recommend checking if there are any browser extensions or pop-up blockers that might be interfering with the functionality of the "Manage Add-Ons" screen. Sometimes, disabling such extensions or trying a different browser can resolve these types of issues. Once I have the necessary details, I'll be able to take the appropriate steps to help resolve this matter for you.