Payment shows Pending even though my money got deb...
# supportb
Bash
01/27/2025, 7:13 PMI paid 100$ as top up and I have not gotten any of the credits
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Vapi
01/27/2025, 7:15 PM@Bash
I'm sorry to hear that you're experiencing issues with your credit top-up. To assist you effectively, could you please provide me with the transaction ID or any other relevant details regarding your payment? This will help me to look into the matter and resolve it as quickly as possible.
Vapi
01/27/2025, 7:15 PMYou can continue this conversation by mentioning me in the message.
s
Shubham Bajaj
01/28/2025, 5:07 AM@Bash Could you share your orgId with me so that I may review it? You can locate the orgId here. https://dashboard.vapi.ai/org/settings
Shubham Bajaj
01/29/2025, 8:38 PM@Bash because of no response closing this ticket.
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Thebrods
06/30/2025, 8:10 AMhi d4151e0a-f725-45ef-9d86-ea82f69abff4
Thebrods
06/30/2025, 8:14 AMI put $40 in but I only wanted to do $30 didn't release it was pending each time
a
Aditya
06/30/2025, 8:29 AMThis ticket has been marked as solved, and as a result, you will no longer receive any further responses. Kindly create a new support ticket to escalate your inquiry.