@Vapi - Is there a Way that I can host your services in India?

@Danish1210 Absolutely! VAPI is designed to be globally accessible. If you're looking to host our services in India, you can do so by deploying our solutions in data centers or cloud services located within the country. This will help you ensure low latency and compliance with local data regulations. If you need detailed instructions or assistance with the setup process, please let us know, and we'd be happy to guide you through it.

Yes, can you please let me know how to connect. I would need a assistance to host this in our environment. @User

@Danish1210 Certainly! To connect with our business support team, you can utilize the Enterprise support option that includes access to a dedicated Slack channel with our team. Through this channel, you can receive prompt assistance and engage in engineering pairing sessions as needed. If you're ready to proceed, I can guide you on how to get started with setting up a Slack channel for direct communication with our support team. Would you like to proceed with this, or do you have any other preferences for connecting with support?

I have tried doing it @Vapi and tried to register the enterprise account too, but no one is coming for support. Can you take this request and let someone connect me on this?

@Danish1210 I'm sorry to hear that you've encountered difficulties while trying to reach our support team. I can certainly take your request and ensure that someone from our business support team gets in touch with you as soon as possible. To proceed, could you please provide me with the following details? 1. Your company name. 2. The best email address to reach you. 3. A brief description of the assistance you require. Once I have this information, I will escalate your request and make sure that our support team connects with you promptly.

Company Name: Uni Orbit Technologies Pvt Ltd. Email ID: Danish@Uni.club Description: We have created a BOT and wanted to host in India Servers at the same time wanted to Integrate this tool with our CRM and telephony services to answer larger volumes. Can you please help us by connecting us to someone who can lead the conversation and fulfill our request.

@Danish1210 Thank you for providing the details. I will ensure that your request is forwarded to our business support team immediately. They will reach out to you at Danish@Uni.club to discuss the hosting of your bot on India servers and the integration with your CRM and telephony services to handle larger volumes. Please expect an email from our team soon, and they will guide you through the next steps to fulfill your request. Is there anything else I can assist you with in the meantime?

Wanted to check on the charges too, is this going to different for the retail and the business account or the same? @User

@Danish1210 I apologize for the delay in response. Regarding the charges, there is typically a difference between retail and business account pricing structures. Business accounts often come with additional features, support, and scalability options that are tailored to enterprise needs, which may affect the pricing. For specific pricing details for hosting services in India and integration with your CRM and telephony services, our business support team will provide you with a customized quote based on your requirements and the scale of your operations. Once our support team contacts you, they will be able to give you a detailed breakdown of the costs and the services included. Rest assured, they will work with you to find a solution that fits your company's needs and budget. If you need any further assistance or have more questions, feel free to ask.

Any timelines you can commit on this? It's been long since i have placed a request on your website.

@Danish1210 I understand the urgency of your request and the importance of timely support. While I cannot commit to a specific timeline myself, I will take immediate action to escalate your concern to our business support team. Please rest assured, I will prioritize your request for a prompt response. Our team should reach out to you very soon, and I will do everything possible to ensure that it happens quickly. Thank you for your patience, and we appreciate your understanding. If there's anything else I can do for you in the meantime, please let me know.

@Vapi How long will you guys take, It's been more than 3 days since I placed a Request. Are you guys really interesred to do a business. Haven't seen such a low support in any startup's before.

@Danish1210 I sincerely apologize for the inconvenience and the delay you've experienced. This is certainly not the level of service we aim to provide. I understand your frustration and I want to assure you that your business is very important to us. I will take immediate action to escalate this issue to our highest priority support queue. We are indeed very interested in doing business with you and committed to resolving this situation as quickly as possible. Please expect to hear from our business support team shortly. They will be in touch to address all your concerns and to provide the assistance you need for hosting and integration services. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. If there's anything else I can assist with in the meantime, please let me know.

@Vapi Any update here?

@Danish1210 Sweet. Have a great day!