Zadarma integration + make call
# support
n
Hi, since Zadarma does not support credentialID I need to make a call sip:8888@sip.zadarma.com in order to whitelist the IP. How can I trigger that call with no phonenumber added? Does anybody made it work with zadarma or is it a dead end? Thank you https://cdn.discordapp.com/attachments/1333753729404370986/1333753729727598612/WhatsApp_Image_2025-01-23_at_15.25.16_f3b9d5a2.jpg?ex=679a0a75&is=6798b8f5&hm=db6e504733c4ac21b70f478fdffa92a792ef351253c16eb41dfd070bf7c24361&
a
HeyNefling Thank you for creating the ticket! A member of our team will reach out to you shortly.
v
@Nefling Hello! To make a call to
sip:8888@sip.zadarma.com
for the purpose of whitelisting an IP with Zadarma, you don't necessarily need to have a phone number set up with VAPI. You can use SIP (Session Initiation Protocol) to initiate the call directly. If VAPI supports SIP calls, you would typically use the API to create an outbound call specifying the SIP address as the destination. However, if VAPI requires a phone number to make any call, you would first need to set up a phone number through VAPI or link an existing number from a provider like Twilio. Since you mentioned not having a phone number added, you would need to check if VAPI allows SIP calls without a phone number. If it does, you can proceed with the API call to the SIP address. If not, you'll need to acquire a phone number to use the service. If you need assistance with making a SIP call using VAPI or setting up a phone number, please let me know, and I can guide you through the process or provide more information.
You can continue this conversation by mentioning me in the message.
n
Still need help
@Vapi still need help 😭
v
@Nefling I'm here to help! If you're trying to make a call to
sip:8888@sip.zadarma.com
without a phone number using VAPI, you would typically need to use the SIP calling feature of the API. However, if VAPI requires a phone number for all calls, you may need to register a number with VAPI or use an external SIP provider that can route the call for you. To proceed, I would need to know if VAPI has the capability to make SIP calls without a registered phone number. If it does, you can use the appropriate API endpoint to initiate the call. If you're unsure about how to do this or if VAPI supports this feature, please ask support for more info on this. If VAPI does not support SIP calls without a phone number, you would need to acquire a SIP-compatible phone number from a service provider that integrates with VAPI. Please let me know how you would like to proceed, or if there's any specific information or assistance you need regarding making the call with VAPI.
a
Hi Nefling, send me a dm i might be able to help
s
@andrewboy777 do you mind sharing the information, as @Manan Khurana @Yash also require help for this SIP provider Setup.
@Nefling checking if this is resolved for you? If yes can you share the information so others can take benefit of it,
n
@Shubham Bajaj by the looks of it the only way is to use a bridge and zadarma is not compatible with VAPI. That's a shame since the bridge cloudonix packages start at ~40$/month which for small users like me is too much. Sice there is no other solution I will have to find another VAPI like provider that would work with the more affordable telephone providers. Too bad I liked VAPI
h
@andrewboy777 Hello, Were you able to integrate Vapi with Zadarma? I've been trying to do this but I can't get it right, can you help me please? You can send a private message. Thank you