Sending data to webhook if the call was not answer...
# supportj
Jerome Matthew
01/28/2025, 2:11 PMHey, I am creating an outbound ai caller, and it sends data to a webhook in Make.com through its toolIDs. Now, I tried to test it by not answering the call on purpose, but the entire webhook was not activated. Is there a way that it can send data/value to the webhook which will say that the call was not answered?
Please break down your response like:
- how/where can I make the AI caller detect call outcomes?
- how/where can I define the data structure to be sent to the webhook?
- how can I send a payload to make.com with the call status? @Vapi
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Atlas
01/28/2025, 2:11 PMHeyJerome Matthew Thank you for creating the ticket! A member of our team will reach out to you shortly.
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Vapi
01/28/2025, 2:13 PMmessage has been deleted
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Shubham Bajaj
01/29/2025, 9:46 AM@Jerome Matthew There is no way by which you can trigger the webhook or tools associated with your assistant if call is not answered or picked.
Shubham Bajaj
01/29/2025, 9:47 AMInstead you can use server event of type status-update to know if call was not picked and update your records accordingly.
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