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Conversation sounds like I'm calling the mafia, big loud voice, it's unusable

HeyJetsoccer Game Thank you for creating the ticket! A member of our team will reach out to you shortly.

<@1135151455574175885>
Oh, that's no good! We definitely don't want to give you the "offer you can't refuse" vibe. Let's see what we can do to make your experience less "Godfather" and more "smooth operator." Could you tell me a bit more about the issue? Is it the voice quality, or maybe the volume that's making you feel like you're in a mob movie?

You can continue this conversation by mentioning me in the message.


https://cdn.discordapp.com/attachments/1333848789798228091/1333850481856090185/Pb_open_ai_realtime.m4a?ex=679a6490&is=67991310&hm=16b85337568e73f1d482cf78b108ca427ef3fd6b7dd5549176504f7961a370e9&

<@1233640756548206643>  <@865531204849500190>  but the VAPI logs recording is a woman and sounds good: fecb0a29-de9d-4c63-b12b-4bb98946278b             URL: https://dashboard.vapi.ai/calls/fecb0a29-de9d-4c63-b12b-4bb98946278b

<@1135151455574175885>
I'm glad to hear that the recording in the VAPI logs sounds good. It seems like there might be a discrepancy between what you're experiencing live and what's being recorded. To help you further, could you please clarify if the issue with the "big loud voice" is happening during the live interaction with the voice API, or is it only in certain situations? This will help us pinpoint the problem and provide you with a solution.

but my voice on VAPI recording is sped up compared to real recording

<@1135151455574175885> Is this occurring frequently for you? If so, would you mind sharing a few call IDs? This would allow me to investigate potential patterns or underlying issues.

<@865531204849500190> 1st time I tried realtime

it occured several times on several mobile phones

Can you share those call ids so I can take a look?

<@865531204849500190>  c8068d10-71a5-476f-957a-972d646539f6 same behaviour, the voice has this scam sound but on VAPI call logs, it's a girl

Hi <@865531204849500190> however I setup realtime on another assistant and it works perfectly (no voice strecthing), here is my last call : 306746f0-3720-4749-a9f0-aa2eeecb7f69   or https://dashboard.vapi.ai/calls/306746f0-3720-4749-a9f0-aa2eeecb7f69

<@1135151455574175885> We apologize for your experience with Realtime. As it is currently in beta mode, some issues are to be expected. In the meantime, I recommend utilizing other models, and I will ensure that your feedback regarding the unpredictable behavior of Realtime is communicated to the team.

<@865531204849500190> no worries, it turns out it works on Twilio numbers but not on Vonage

Vonage has issues which is pretty much visible, and yeah thanks for sharing the feedback will share this as well.