Vapi not sending data to webhook
# support
a
I am using Vapi "Watch End of Call Report" webhook in make.com. While testing the webhook keeps on waiting for data (logs in attached screenshot). Earlier it used to receive data and also asks if to wait for new data or use existing data. Can someone please assist with how can I run the tests becuase without running the scenario, I am unable to retrieve the latest data structure to use in the next step. Scenario URL: https://eu2.make.com/954070/scenarios/3384997/edit https://cdn.discordapp.com/attachments/1334359490258276362/1334359490627239976/Screenshot_2025-01-30_at_2.07.11_pm.png?ex=679c3e9d&is=679aed1d&hm=5d9833ef6e8b662f8e6f67801bf4bd7936ea536210f0d60b49974cf302bdebe8&
a
HeyAkshay Thank you for creating the ticket! A member of our team will reach out to you shortly.
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You can continue this conversation by mentioning me in the message.
@Akshay It sounds like you're experiencing an issue with the "Watch End of Call Report" webhook in Make.com (formerly Integromat) where it's not receiving data as expected during your tests. Here are some steps you can take to troubleshoot and resolve the issue: 1. **Check Webhook Configuration**: Ensure that the webhook URL provided by Make.com is correctly configured in the VAPI platform. The URL should be exactly as provided, without any typos or omissions. 2. **Verify Trigger Events**: Confirm that the events you expect to trigger the webhook are actually occurring. If the calls are not ending or the reports are not being generated, the webhook won't receive any data. 3. **Inspect Make.com Logs**: Look at the logs in Make.com to see if there are any errors or messages that could indicate what's going wrong. 4. **Test Webhook Manually**: Try sending a manual POST request to the webhook URL using a tool like Postman or cURL. This can help you verify that the webhook is set up correctly and is capable of receiving data. 5. **Check for Changes**: If the webhook was working before and suddenly stopped, check if there were any changes in the VAPI platform or in Make.com that could have affected the webhook functionality. 6. **Contact Support**: If you've gone through these steps and still can't resolve the issue, it may be best to reach out to Make.com support for further assistance. They can provide more detailed guidance and help you troubleshoot the issue. Remember to save your changes and retest after each step to see if the issue has been resolved. If you need further assistance with the VAPI platform specifically, please provide more details or ask support for more info on this.
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Hey @Akshay To help track down this issue, could you share: - The call ID This would really help me figure out what went wrong!
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Hi @Shubham Bajaj, Here is the altest call id: 802631f6-334d-464a-9c4a-91ccbb65b9e8
I have tested everything mentioned above and everything seems to be correct.
There is also one more issue. So I activated this scenario and made a test call. the scenario was supposed to create 1 new contact in the Hubspot CRM. It ended up creating 227 blank contacts and 1 correct contact at the end. But even after this, the latest data structure is not mapped in hubspot connection on make.com. It is still workin on the old structure.
Issue resolved.
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