Is there any issue with VAPI servers
# supporti
Invorto
01/30/2025, 10:56 AMRequest is not being delivered to SIP servers? This issue of concurrency and call failing to connect has started since yesterday. Need help ASAP.
a
Atlas
01/30/2025, 10:56 AMHeyInvorto Thank you for creating the ticket! A member of our team will reach out to you shortly.
v
Vapi
01/30/2025, 10:59 AM@Invorto
I'm sorry to hear you're experiencing issues with requests not being delivered to SIP servers and concurrent call failures. To assist you effectively, could you please provide me with more details? Specifically, are you receiving any error messages or codes that could help us identify the issue? Additionally, knowing the approximate time when the problem started and any changes you might have made around that time would be helpful.
Vapi
01/30/2025, 10:59 AMYou can continue this conversation by mentioning me in the message.
s
Shubham Bajaj
01/30/2025, 10:59 AM@Invorto We are currently experiencing a database outage, and Supabase is temporarily unavailable. You may check the status at https://status.supabase.com/. We kindly ask you to attempt making calls again after some time, as the service should be restored. We sincerely apologize for any inconvenience this may have caused.
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Lesly
01/30/2025, 11:21 AMI have the same issue, all we can do is waiting..