@coco To configure the agent to automatically use and address the prospect by name as received from Make.com, you can utilize dynamic variables in the conversation. Here's how you can set it up: 1. In your VAPI configuration, you will need to set up a system to receive the prospect's name from Make.com. This typically involves setting up a webhook or API integration that can capture the prospect's details when they are received from Facebook. 2. Once you have the prospect's name, you can pass it to the VAPI as a dynamic variable. You would use the

assistantOverrides

with

variableValues

to set the name dynamically for each call. Here's an example of how you might structure the payload:

json
{
  "variableValues": {
    "name": "ProspectNameFromMake" // Replace ProspectNameFromMake with the actual variable containing the prospect's name
  }
}

3. To ensure the agent keeps talking after the first message, you will need to adjust the conversation flow in your VAPI script. This might involve setting up additional prompts or logic that triggers the next part of the conversation automatically, without waiting for a response from the prospect. 4. If you have a specific script or set of messages you want the agent to follow, you can incorporate conditions and branching to handle different scenarios and keep the conversation going. 5. Update the initial message in the script to include the dynamic variable for the client's name. For example, if your initial message is "Hello, {{name}}!", the agent will use the name provided in the

variableValues

. If you need assistance with the specific implementation details or if you encounter any issues, please ask support for more info on this. They can guide you through the process and help ensure that your agent is configured correctly to interact with prospects as intended.

You can continue this conversation by mentioning me in the message.

for the variable I've managed to configure it. thanks

I have another problem with the make.com script. You can see it on the pictures I'm going to send you as an attachment.

before it was working fine just a couple of hours ago it displayed this

The first photo is a mistake. I didn't mean to send it.